Citation for Outstanding Contributions to Student Learning - 2011

Early Alert Team

Program Team

  1. Ms Rhonda Leece
  2. Mr Edward Campbell
  3. Ms Frances Munro
  4. Mr Blake Velleley
University of New England
New South Wales
University of New England


For developing Early Alert, a unique system for identifying and supporting students at risk of dropping out.


The Early Alert Team has created an integrated model of student support which relies on innovative communication tools to identify, communicate with and deliver support to those students most at risk. The wrap around nature of the support and communication is enhanced by the development and use of emoticons, The Vibe, the Insider's Guide to UNE and the Automated Wellness Engine, all of which enable the EATeam to respond to issues raised by students.